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Genesys Briefs on “Experience as a Service” for the Contact Center Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Genesys’...
Flash Out of the Pan – Adobe Connect 10.5 Upgrades to Fully Featured HTML Web Conferencing When even Adobe is phasing Flash out of its products, you know it’s a dead format. With the release of Adobe Connect 10 last year, the Santa Clara, California-based...