The lightning-fast evolution of the AI landscape makes it a challenge for IT to integrate new AI systems and use cases into existing infrastructure. Our research provides a...
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Use this storyboard to define a process to pilot generative AI use cases.
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Organizations of all kinds are turning to the power of AI technology to drive increased efficiency, engage customers, and make faster, more accurate decisions. Can you...
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TechSee has released the world’s first AI-powered visual recognition for contact centers, which identifies and detects problems with a product model via images submitted by...
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Google has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%.
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EmployBridge, America’s largest specialty industrial staffing company, has selected Talkdesk to support its customer service operations.
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The ESB Project Charter is a formal document that will provide a comprehensive overview of the ESB project. The Charter can be used to convey information about the project...
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The ESB Communication Plan is an internal document that will create visibility and awareness into the ESB project, and will help educate the ESB team on internal processes...
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