Tagged - CX

​The Omnichannel Playbook – Phases 1-3

Identify and fix high-impact gaps in your omnichannel journey with a practical, scalable strategy.​

Next-Generation Customer Experience in Retail Banking Storyboard

An overview of the key drivers that impact customer experience as well as a structured approach to elevate CX within a retail bank.

Extend Contactless Through Mobile Door Lock Access

Identify opportunities and risks, analyze changes in the vendor space, and examine Info-Tech’s door lock access technical architecture and IT/OT hand-off operating model to...

Door Locks & Access Control Vendor Landscape Storyboard

Understand the rapidly changing door locks and access control marketplace, its key players, and their capabilities, and limitations.

In-Room Tablets Vendor Landscape Storyboard

Understand the in-room tablet space including in-room tablet systems, their capabilities, and their limitations.

Digital Signage Software Vendor Landscape Storyboard

Understand the digital signage software space including digital signage systems, their capabilities, and their limitations.

Vendor Landscape Storyboard: Housekeeping Automation

Understand the housekeeping automation software space including housekeeping automation systems, their capabilities, and their limitations.

Vendor Landscape Storyboard: Self-Service Kiosks

Understand the self-service kiosk software space. Understand self-service kiosk systems, their capabilities, and their limitations.
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