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The Retail Store of the Future

Accelerate your retail store modernization.

A clear understanding of the business goals is a critical component for modernizing store technology.

CIOs struggle to:

  • Align new technology with business goals.
  • Build a defensible business case with a favorable return on investment (ROI) that delivers value.
  • Navigate the optimal technology landscape from trends, vendors, solutions, and integration and how different technologies interconnect.

Our Advice

Critical Insight

High-performing IT teams can guide the organization through retail store digital transformations by aligning technology investment with business objectives. Before embarking on a modernization strategy, CIOs must answer this question: what is the business goal of modernizing store technology?

Impact and Result

Formulate an effective plan that allows your organization to modernize store technology that aligns business and IT goals by:

  • Enlisting business partners to ensure clarity on the intended business value that will be created by modernizing store technology.
  • Leaning on proven methodologies to identify the range of relevant technologies that will allow the organization to achieve its business goals.
  • Prioritizing key initiatives based on value and feasibility.

The Retail Store of the Future Research & Tools

1. The Retail Store of the Future Storyboard – Learn how in-store technology can strengthen retail strategy.

This storyboard helps retailers gain valuable insight into in-store retail technology and how it can enhance your business strategy.

2. The Retail Store of the Future Planning Tool – A supporting tool that guides you through capturing requirements, defining use cases, and prioritizing in-store technology initiatives using a structured, decision-driven process.

This Excel tool complements the storyboard by helping retailers capture requirements, use cases, and plan in-store technology initiatives – ultimately narrowing down the technology initiatives list through a structured, decision-driven process.

3. The Retail Store of the Future Activity Workbook – A workbook that helps you capture and organize outcomes for executive decision-making.

This supporting activity workbook helps retailers capture and organize outcomes that can be shared with the executive team to support informed decision-making.

Accelerate your retail store modernization.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 3-phase advisory process. You'll receive 8 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Co-Create and Unleash Your Retailing Potential
  • Call 1: Define what innovation means.
  • Call 2: Identify and validate the top problem to solve.
  • Call 3: Illustrate the current and ideal process of innovation.
  • Call 4: Explore alternative options.

Guided Implementation 2: Establish Business Value & Accountability
  • Call 1: Conduct a cost-benefit analysis.
  • Call 2: Define the intended business value and accountabilities.

Guided Implementation 3: Create a Board-Ready Presentation
  • Call 1: Document project must-haves and articulate business rationale.
  • Call 2: Showcase alternative analysis and craft the final recommendations.

Author

Donnafay MacDonald

Contributors

Two external contributors

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