A clear understanding of the business goals is a critical component for modernizing store technology.
CIOs struggle to:
- Align new technology with business goals.
- Build a defensible business case with a favorable return on investment (ROI) that delivers value.
- Navigate the optimal technology landscape from trends, vendors, solutions, and integration and how different technologies interconnect.
Our Advice
Critical Insight
High-performing IT teams can guide the organization through retail store digital transformations by aligning technology investment with business objectives. Before embarking on a modernization strategy, CIOs must answer this question: what is the business goal of modernizing store technology?
Impact and Result
Formulate an effective plan that allows your organization to modernize store technology that aligns business and IT goals by:
- Enlisting business partners to ensure clarity on the intended business value that will be created by modernizing store technology.
- Leaning on proven methodologies to identify the range of relevant technologies that will allow the organization to achieve its business goals.
- Prioritizing key initiatives based on value and feasibility.
Search Code: 99638
Last Revised: September 25, 2025